Answers to FAQs
Look on this page for answers to frequently asked questions.
In order to serve you better, we are working on expanding this page. We invite you to send us whatever questions you have about our services. We will be happy to respond.
If you do not see the answer to your question here, click on the button to open a form for submitting your question.
Can a session be booked for any time of the day or night?
We have tutors with varying working hours in different time zones, so we can certainly accommodate your time preferences. If you’re trying to book with a particular tutor, session availability will depend on that tutor’s schedule.
Can I book a session on short notice?
Our online scheduler will allow you to book a session for the next day, provided your tutor has an opening.
How long are tutoring sessions?
Tutoring sessions are usually 25 or 50 minutes long.
Can I book sessions longer than 50 minutes?
Sure, you can book sessions that are 80 or 110 minutes long. While students in high school or university may require longer sessions for exam prep or assignment help, booking shorter sessions more frequently is generally better for learning.
Why are the sessions 25 or 50 minutes rather than 30 or 60 minutes?
We like to give our tutors a short break between sessions so they stay bright eyed and bushy tailed! ☺
What if I get to the end of a session and I want more time?
If your tutor has an open slot and is agreeable, you can arrange for additional time. To do so, you must use our online scheduler to book the slot before continuing.
In what currency are your prices?
All our prices are in U.S. dollars.
How much do tutoring sessions cost?
A 25-minute session is $17.79 and a 50-minute session is $29.99.
How much do longer sessions cost?
An 80-minute session is $44.97 and a 110-minute session is $59.99.
Why do you charge per session rather than having a monthly plan?
We believe clients should only pay for what they use and not be obliged to continue simply because they have “unused minutes.” We want you to return to us for no other reason than you love our services.
When do I pay for tutoring services?
Payment is made at the time of booking a session.
What if I cancel the session?
If you cancel at least 12 hours prior to the start of your session, you will get a credit voucher, which you can use any time to book another session.
What forms of payment do you accept?
We accept PayPal as well as VISA, MasterCard, American Express and Discover.
Is paying by credit card safe?
All credit card payments are handled by PayPal, which is highly reputable, safe and secure. We neither receive nor store your credit card details.
Are your tutors qualified?
Yes, definitely. Our tutors have documented credentials and experience. We keep copies of their academic records and resumes on file.
How do you know your tutors are good?
We begin with a rigorous screening, interviewing and training process. But we don’t stop there. We provide ongoing support and guidance to our tutors based on information and feedback we receive from our clients. We want our tutors to be better than good. We want only the best.
What if I want a different tutor?
Because we have many potentially suitable tutors, changing your tutor is never an issue. We are ever ready to make suggestions or offer choices.
What equipment do I need?
You need a tablet, notebook, laptop or desktop computer. With a desktop computer, an external microphone and mouse are necessary. With a notebook or laptop, a mouse is usually easier to use than the built-in touchpad.
How did you get the name SCHOLAURA?
We wanted a name that was at once unique, meaningful and familiar-sounding in many different languages. We ended up combining the Latin words scholaris and laurus, meaning “scholar” and “victory”, respectively.
We hope that you find the answer to your question about our services on this page. If you do not, send us the question, and we’ll respond to you directly. We’ll also consider including your question on this page, especially if others are asking the same question. Thanks for helping us improve this page.
Click on the button to open a form for submitting your question.